Privacy Policy
Last updated: August 2026
Frame Roma (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website (www.frameroma.com) in compliance with the General Data Protection Regulation (GDPR) and applicable Italian privacy laws.
1. Data Controller
The Data Controller for this website is:
Giorgio Ariu
Located in: Rome, Italy
Contact Email: enquiries@frameroma.com
2. Information We Collect and Legal Basis
When you use the contact form on this website, we collect and process the following personal data:
- Name
- Email address
- Phone number
- Company name
- Any information contained in your message
Legal Basis for Processing: We process this data based on Art. 6(1)(b) of the GDPR, as the processing is necessary to take steps at your request prior to entering into a contract (responding to your enquiries, providing quotations, and project information).
3. How We Use Your Information
We use your information exclusively to:
- Respond to your enquiries
- Communicate regarding our production services
- Provide quotations and project information
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Recipients
Your data is processed directly by the Data Controller. It may also be processed by trusted third-party service providers (such as our web hosting provider and email service provider) strictly acting as Data Processors under our instructions to ensure the technical functioning of our services.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements. Contact form enquiries that do not result in a contract are typically deleted within [Insert time, e.g., 12 or 24] months.
6. Cookies
This website uses technical cookies necessary for its proper functioning. We do not use third-party tracking, profiling, or analytical cookies unless you have explicitly given your consent via our cookie banner. For more information, please consult our [Link to Cookie Policy, if separate, or insert detail here].
7. Your Rights under the GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can request the correction of inaccurate data.
- Right to Erasure (“Right to be Forgotten”): You can request the deletion of your data.
- Right to Restriction of Processing: You can ask us to limit how we use your data.
- Right to Data Portability: You can request the transfer of your data to another party.
- Right to Object: You can object to the processing of your data.
To exercise any of these rights, please contact us at: enquiries@frameroma.com
You also have the right to lodge a complaint with a supervisory authority. In Italy, this is the Garante per la protezione dei dati personali (www.garanteprivacy.it).
enquiries@frameroma.com